A Refund Policy should clearly outline your refund conditions to manage customer expectations.
Refund Policy
Order Cancellation:
You may cancel your order within 24 hours of purchase for a full refund. After this period, cancellations may not be accepted as the order could be in processing.
Returns:
We accept returns within 30 days of delivery. To be eligible, the item must be unused and in original packaging. Contact our support team for a return authorization.
Non-Returnable Items:
Certain items, such as perishable goods, customized products, and items marked as final sale, are not eligible for returns.
Refund Process:
Once your return is received and inspected, we will process your refund within 7 business days. Refunds are issued to the original payment method.
Exchange:
We only replace items if they are defective or damaged. Contact us to initiate an exchange for the same item.